Microsoft just closed out its worst quarter on Wall Street since the 2008 financial crisis, as investors soured on the software giant’s prospects in artificial intelligence.

The company’s stock plunged 23% in the first quarter, a steeper drop than any of its tech peers or the Nasdaq, which fell 7% in the period. Microsoft bounced back a bit on Tuesday, alongside a broader market rally, with shares of the company gaining 3.3%, the biggest jump since July.

While Microsoft remains dominant in workplace productivity software and through its Windows operating system, the company is facing twin pressures to grow efficiently in AI while also building out its cloud AI infrastructure to support soaring demand.

Oil prices are surging because of the Iran war, potentially driving up costs for building and running data centers. And on the product side, Copilot, Microsoft’s AI assistant, has yet to show a lot of traction as users flock to competitive services from Google, OpenAI and Anthropic.

“Redmond is in a pickle,” wrote Ben Reitzes, an analyst at Melius Research, in a note on March 23, referring to Microsoft’s headquarters in Washington state. Reitzes, who has a hold rating on the stock, said the company has to use valuable capacity from its Azure cloud to fix Copilot, but has no choice “since Copilot is needed to maintain momentum in its most profitable and largest segment.”

Microsoft declined to comment.

Meanwhile, software stocks are getting pummeled as part of an AI-inspired “SaaSpocalypse” that has pushed names like Adobe, Atlassian and ServiceNow down more than 30% this year.

“Much of traditional SaaS is dying/in likely terminal decay,” Jason Lemkin, founder of SaaStr, wrote this week in a post on X, using the acronym for software as a service. In a blog post, he noted that earnings multiples for software trail the S&P 500.

Microsoft’s multiple hasn’t been this low since the fourth quarter of 2022, when OpenAI introduced ChatGPT, according to Capital IQ data.

Gil Luria, an analyst at DA Davidson, told CNBC that the sell-off isn’t justified, and he recommends buying shares. In the latest quarter, Microsoft reported revenue growth of almost 17%, accelerating from a year earlier.

“The dislocation in the fundamental performance of Microsoft and the stock performance of Microsoft, and the valuation of Microsoft, is the biggest it’s been in decades,” Luria said. He said he expects the company’s earnings growth to outpace the broader market this year.

“There is no stickier product in all of enterprise software than Microsoft Windows and Office,” he said.

Microsoft has been trying to build a larger revenue base from productivity software with the Microsoft 365 Copilot AI add-on, but so far, just 3% of commercial Office customers have licenses for it. Luria said he has access to 365 Copilot, but that he’s not a fan. More importantly, he said, Microsoft has pricing power with Office subscriptions. The company announced plans to raise prices in December.

With Copilot struggling to win over users, Microsoft said two weeks ago that Mustafa Suleyman, the former co-founder of AI lab DeepMind who had been running Copilot development for consumers, will focus on building AI models. Microsoft has tasked former Snap executive Jacob Andreou with leading the Copilot experience for consumers and commercial clients.

“Sure sounds like a demotion at best,” former Jane Street trader Agustin Lebron wrote on X. The change followed departures of prominent executives, including gaming chief Phil Spencer and Rajesh Jha, Microsoft’s highest-ranking productivity leader, who’s retiring.

Microsoft is still getting healthy growth out of Azure, which is second to Amazon Web Services in cloud infrastructure. Revenue in the division jumped 39% in the December quarter. Finance chief Amy Hood said in January that growth could have been in the 40s if the company had allocated all of its AI chips to Azure, rather than giving some to teams operating services such as Microsoft 365 Copilot.

Azure is benefiting from a massive backlog of business from OpenAI and Anthropic. Microsoft’s commercial remaining performance obligations at Azure more than doubled in the December quarter from a year earlier to $625 billion.

It’s a reminder that, among tech’s hyperscalers, Microsoft was viewed as an early mover in generative AI due to its 2019 investment in OpenAI and strategic partnership with the startup. But the companies no longer have an exclusive arrangement when it comes to cloud infrastructure and are now competing in a number of areas.

In February, OpenAI announced a service called Frontier that the company said “helps enterprises build, deploy, and manage AI agents that can do real work.”

Microsoft CEO Satya Nadella has been wearing a brave face, promoting the company’s AI enhancements on social media.

“It’s a lot of intense competition, but it’s not so zero-sum, as some people make it out to be,” he said in January.

Aaron Foresman, managing director of equity research at Crawford Investment Counsel, a Microsoft investor, said Nadella’s continuing presence is crucial for the company that he’s been leading since replacing Steve Ballmer in 2014.

“We’ve got a lot of trust and confidence in Satya,” Foresman said.

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Salesforce shares tumbled 5% in extended trading on Wednesday after the customer service software maker reported healthy results, although its fiscal 2027 revenue view trailed Wall Street projections.

Here’s how the company did in comparison with LSEG consensus:

• Earnings per share: $3.81 adjusted vs. $3.04 expected
• Revenue: $11.20 billion vs. $11.18 billion expected

Salesforce’s revenue grew 12% year over year in its fiscal fourth quarter, which ended on Jan. 31, according to a statement. It’s the company’s fastest growth rate in two years.

The company has allocated $50 billion for new share buybacks, “because these are some low prices,” CEO Marc Benioff said on a conference call with analysts. As of Wednesday’s close, Salesforce shares had fallen about 28% so far in 2026, while the S&P 500 index had gained 1%.

Net income of $1.94 billion, or $2.07 per share, increased from $1.71 billion, or $1.75 per share. Adjusted earnings per share excludes stock-based compensation expense, amortization of purchased intangible assets and restructuring costs.

Current remaining performance obligation, a sum of contracted but unrecognized revenue and unbilled amounts that will be recognized as revenue over the next year, came in at $35.1 billion. The figure was higher than StreetAccount’s $34.53 billion consensus.

Guidance for the fiscal first quarter included $3.11 to $3.13 in adjusted earnings per share on $11.03 billion to $11.08 billion in revenue. Analysts surveyed by LSEG were looking for $3.00 per share and $10.99 billion in revenue.

For the 2027 fiscal year, Salesforce called for $13.11 to $13.19 in adjusted earnings per share on $45.8 billion to $46.2 billion in revenue, which implies 10% to 11% growth. The LSEG consensus had $13.12 per share on $46.06 billion in revenue.

In recent weeks, investors have become increasingly worried that generative artificial intelligence models might dampen major software companies’ growth opportunities.

On Monday, IBM stock dropped 13% in its worst daily performance since 2000 after Anthropic published a blog post saying its Claude Code AI tool for developers can assist with modernizing code written in the Cobol programming language.

During the quarter, Salesforce released an AI-enabled Slackbot assistant in its Slack team communication app for paying clients. The company also completed its $8 billion Informatica acquisition and announced plans to buy marketing company Qualified. Informatica, a data management software company, contributed $399 million in revenue during the quarter.

The company now sees $63 billion in fiscal 2030 revenue, up from a target of over $60 billion it presented in October. Analysts polled by LSEG had been looking for $59.07 billion. The new number includes a contribution from Informatica.

Five customers of ServiceNow moved to Salesforce’s competing product for information technology service management during the quarter, Benioff said on the TBPN podcast on Wednesday.

Salesforce has been working to expand adoption of its Agentforce AI technology for automating customer service and other corporate functions.

The company said annualized Agentforce revenue exceeded $800 million in the quarter.

Morgan Stanley analysts, with the equivalent of a buy rating on Salesforce stock, said in a Monday note to clients that conversations with partners “continue to indicate we are in the early innings.”

Meanwhile, Salesforce is seeing a benefit from its stake in Anthropic, generating an $811 million gain on strategic investments in the quarter. That’s up from $96 million in the year-ago quarter.

“I think we just put another $100 million into the new round,” Benioff said. We’re [at] about $330 million into Anthropic invested. It’s almost about 1% of Anthropic. And believe me, I wish we had invested a lot more.”

Benioff said the company isn’t doing all that it can with debt.

“We’re just very under-leveraged on our balance sheet,” he said.

WATCH: Investors are paying less and less for software earnings these days, says Jim Cramer

Software stocks made a comeback on Tuesday after Anthropic hosted its enterprise agents event, where it revealed new partnerships, quelling some investor fears that the sector could be displaced by artificial intelligence.

The AI startup launched new updates to Claude Cowork that allow companies to integrate the productivity tool into a host of enterprise apps, such as Salesforce-owned Slack, Intuit, Docusign, LegalZoom, FactSet and Google‘s Gmail.

Organizations can also deploy customizable plugins across sectors like financial analysis, engineering and human resources, Anthropic said.

Salesforce shares jumped 4% following the Anthropic announcement while Docusign and LegalZoom each gained more than 2%. Thomson Reuters‘ stock surged more than 11% and FactSet shares rose nearly 6%.

Analysts at Wedbush Securities said in a Tuesday research note that Anthropic’s event showed the competition risk to software from AI is “overblown.”

They argued that models aren’t capable of replacing entire workflows that remain “deeply embedded” in software infrastructure.

“The reality is that these new AI tools will not rip and replace existing software ecosystems and data environments with these AI tools only as useful as the data it can reach,” the analysts wrote.

Anthropic’s recent product rollouts have sent software and cybersecurity stocks tumbling in recent weeks as investors digested the looming threat of AI tools to those business models.

CrowdStrike closed largely flat Tuesday, but many of those stocks climbed higher. Okta and Cloudflare rose about 2%. Zscaler and Tenable each gained about 4% and SentinelOne climbed 3%.

IBM shares sold off heavily on Monday after Anthropic touted a tool that could automate aspects of a programming language run on IBM’s computers. IBM’s stock rebounded Tuesday, climbing more than 2%.

— CNBC’s Ashley Capoot and Kate Rooney contributed reporting to this story.

Figma shares jumped as much as 20% in extended trading on Wednesday after the design software maker reported robust results and quarterly guidance than Wall Street had predicted.

Here’s how the company did in comparison with LSEG consensus:

• Earnings per share: 8 cents adjusted vs. 7 cents expected
• Revenue: $303.8 million vs. $293.15 million expected

Figma’s revenue grew 40% year over year in the fourth quarter, according to a statement. The company had a net loss of $226.6 million, or 44 cents per share, compared with net income of $33.1 million, or 15 cents per share, in the fourth quarter of 2024.

Management called for $315 million to $317 million in first-quarter revenue, which implies 38% growth. Analysts polled by LSEG were expecting $292 million.

For 2026, Figma sees $100 million to $110 million in adjusted operating income on $1.366 billion to $1.374 billion in revenue, which would suggest 30% revenue growth. The LSEG revenue consensus was $1.29 billion.

Lately, investors have become more concerned that generative artificial intelligence products could weaken the growth prospects of software companies. As of Wednesday’s close, Figma shares were down about 35% year to date, while the iShares Expanded Tech-Software Sector Exchange-Traded Fund has slipped 22%. The S&P 500 index has gained almost 1% in the same period.

“If you look at software, not only is it not going away. There’s going to be way more of it than ever before,” Figma’s co-founder and CEO, Dylan Field, said in a Wednesday interview. But he said the market is “potentially increasingly competitive.”

The company, which went public in July, wants to ensure it can benefit as people turn to AI products for design. The Figma Make tool allows people to type in a few words and have AI models from Anthropic and Google interpret the information to craft app prototypes. More than half of customers spending over $100,000 in annualized revenue had people using Figma Make every week during the quarter, according to the statement.

Figma managed to lower the cost of running the Make service for end users by optimizing its computing infrastructure, Praveer Melwani, the company’s finance chief, said on a conference call with analysts. The company’s adjusted gross margin stayed put at 86%, despite that Figma Make weekly active users increased 70% from the third quarter.

Soon Figma will be bringing in more revenue from AI adoption. In March, it will start enforcing monthly AI credit limits for different types of account holders. Clients will pay based on monthly usage or sign up for AI credit subscriptions, according to a blog post from December.

“What we’ve observed is it tends to be a power law distribution, where a subset of users within an organization are receiving outsized value, and as such, are going over the projected limits that we intend to enforce,” Melwani said. “Now, our expectation is that that will continue to evolve.”

Also during the quarter, Figma announced a collaboration with ServiceNow to convert designs into applications for large companies to adopt.

“We were pleased to see positive commentary around both Figma Make and Figma Design, indicating increased adoption of AI workflows across Figma’s platform,” RBC analyst Rishi Jaluria, with the equivalent of a hold rating on the stock, wrote in a note to clients.

This is developing news. Please check back for updates.

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