Network upgrades will temporarily interrupt some municipal services, city says | CBC News
Winnipeg residents might not have to access some municipal services from Thursday night until early Friday morning while the city works on network upgrades.
Some municipal services will be temporarily unavailable for Winnipeggers, city says
Call centres, online services could be affected between Thursday night, Friday morning
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Winnipeg residents might not have to access some municipal services from Thursday night until early Friday morning while the city works on network upgrades.
The city says in a news release that its three call centres and online services might be intermittently unavailable between 9 p.m. Thursday and 5 a.m. Friday.
Possible disruptions to service include:
- 311, Water & Waste, and Winnipeg Transit call centres.
- MyAccount Services and winnipeg.ca.
- Self-service online forms.
- MyUtility.
- Winnipeg Transit app, Navigo, and Peggo purchases (online and in person).
- Permits Online.
- Parking ticket payments and appeals.
- Job postings and job applications.
- Business licence renewals and pet licences.
- Winnipeg Public Library online services.
The city says the network upgrades — scheduled to happen overnight to reduce the public impact — will improve system security, reliability and performance.
The changes will help the city provide “better customer service to residents,” the release says.